Returns & Exchanges

At Memorygram, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase doesn't perfectly capture your style, our hassle-free exchange process ensures you find the right fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or perfume.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.